An appropriate message will alert you in such a scenario and the Enable and Disable buttons will be disabled.Ģ. Additionally, certain select markets are not currently supported by eBill for modifying the paperless billing status. The permission setting Turn On/Off Paperless Billing must be granted for you to make a change. The ability to change the paperless billing status for a Billing Account is determined by your permission set in Premier. From this page, you can proceed to change the status as long as the appropriate permissions have been granted. Disabled indicates the Billing Account will receive paper bills in the mail each billing period. Enabled indicates the Billing Account will not receive any paper bills in the mail. ![]() The Enabled and Disabled buttons in the center of the page indicate the current status of paperless billing for the account. The Paperless Billing Settings page appears.Ģ. With a Billing Account in context, from Menu Options, under Billing, click Go Paperless. From this section, you can proceed to change the status by selecting Change Paperless Billing Options.ġ. Below the Account Total section will be a notification of the current status of paperless billing. With a Billing Account in context, from Menu Options, under Billing, click View BAN Summary.Ģ. ![]() Viewing Paperless Billing Status is available for the following user roles:ġ. This could be the case if the permission to change this is restricted by the settings for the user in Premier, for Billing Accounts in specific markets, or if the Billing Account is from an Affiliate. The bill image PDF provides an exact representation of the paper invoice sent by mail.įor some Billing Accounts you won't be able to set the paperless billing status in eBill. When an account is set up to be paperless, to view your invoice you must use the online presentation of the bill, or the bill image PDF copy of the invoice for download and printing. You can later remove this alert, but doing so will result in no notification (either online, email, or paper bill) whenever a new bill is ready in eBill. When you sign an account up for paperless billing, you'll automatically be enrolled in an online bill ready alert for that Billing Account. Set Paperless Billing Status for Billing Accountsįor each Billing Account not on a Billing Foundation Account, you can use eBill to check whether or not you're enrolled to receive a paper copy of your bill. This summary is updated each month within 12 days of the cycle close date.Set Paperless Billing Status for Billing Accounts § Fulfillment Foundation Accounts – each Billing Account for a Fulfillment Foundation Account has an independent invoice, however the system will generate a consolidated billing cycle end date to present reporting at the Fulfillment Foundation Account level. It consists of a summary of the underlying Billing Accounts that have loaded to eBill at the time of the summarization. Reporting Foundation Accounts have access to Bill Analysis and customized reports for all billing data under the Foundation Account, and access to Raw Data Output. Each Billing Account for a Reporting Foundation Account has an independent invoice. § Reporting Foundation Accounts – provides consolidation for the purpose of reporting only, and may also have an invoice for any Foundation Account-level charges. Billing Foundation Accounts have access to Bill Analysis and customized reports for all billing data under the Foundation Account, and access to Raw Data Output.Īll Billing Accounts under a Billing type Foundation Account will have a do not pay message on the Billing Account “shadow” statement. This invoice includes rolled-up charges from the associated Billing Accounts and any Foundation Account-level charges. § Billing Foundation Accounts – provides consolidation for billing purposes, and has a single invoice for all Billing Accounts. The invoice experience changes depending on the type of Foundation Account selected. There are three different types of Foundation Accounts: Billing, Reporting, and Fulfillment. ![]() ![]() A Foundation Account is a collection of many Billing Accounts under a national corporate contract. Company Administrators have the ability to access Foundation Account invoices and details, if applicable.
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